Stutterheim

Start by checking if the email confirmation has gone into your spam folder. If not, check that the payment has been withdrawn from your account. If the purc...

Please note that it may take 1-2 weeks (10 business days) for returns to be processed following receipt of the parcel to our warehouse. An email will be sen...

Some of our designs don't incorporate flaps over the pockets for aesthetic purposes. As a result, there is a risk raindrops may trickle into them during...

Once your order has been processed and dispatched a confirmation email will be sent to you including a tracking number. Please note that the tracking number...

The Chelsea Rainwalker boots are durable due to the use of natural rubber. If you follow these care instructions the lifespan of your boots will be prolonge...

At the bottom right corner of our website, you can subscribe to our newsletter by adding your email address. Once this is done you will receive an email wit...

Unfortunately this is not possible as our carriers require a signature. Please provide a physical street address on your order form. 

All items are insured against theft and accidental damage whilst in transit from the Stutterheim warehouse to the shipping address. Once your items have bee...

Please note that it may take 1-2 weeks (10 business days) for returns to be processed following receipt of the parcel to our warehouse.  An email will be s...