Stutterheim

Please refer to the care label inside your jacket. Most of our jackets can be washed in the machine:   Setting: Delicate items  Maximum 30°c No bl...

If you would like to cancel your order or make any adjustments to it, it’s crucial that you contact us promptly. If we do not receive a message immediately ...

Due to the nature of the rubberised cotton of many of our coats, fold marks may be present as a result of packing them for transportation. By letting your c...

Start by emptying your browser's cache. If that doesn't resolve the issue then we suggest trying another browser or device. For issues related to pa...

Orders will be processed and dispatched within 1-2 working days. Usually, if you make your order before 09.00 am CET processing will take place the same day...

You will have received an order confirmation via email including a UPS tracking number for your parcel. Go to www.ups.com to track your shipment. If no info...

We do not offer repair services in our facilities. We suggest you contact your local tailor or shoe repair if you need assistance.

Please note that it may take 1-2 weeks (10 business days) for returns to be processed following receipt of the parcel to our warehouse. An email will be sen...

There are no additional costs on UK orders. The price you pay is the price shown on the site. We cover any additional cost such as VAT and Import charges.  ...

If you have received a damaged or faulty item then please contact us at contact@stutterheim.com. Provide us with the order number or the email used when pla...