How do I return an item for an exchange or a refund? : Stutterheim

How do I return an item for an exchange or a refund? Print

Created by: Guillaume

Modified on: Thu, 18 Oct, 2018 at 10:33 PM

Items must be returned to us in perfect condition accompanied by the return form, within 30 days of delivery. Make sure all products are exactly as you received them, with tags still attached.

1. Place the item(s) in the original shipping box, or any other solid carton box.
2. Print and carefully fill out our return form (below) and place it in the box. You can also use this form if you want to change your order to a different product.
3. Close the box and tape it securely.
4. Place your return shipping label on the box over the original delivery information.
5. Return at your nearest delivery point.

For orders within Canada and the USA Download the return form

For orders from all other countries Download t he return form

The packages should be returned to the address at the bottom of the return form.

Guillaume is the author of this solution article.

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How do I return an item for an exchange or a refund? Print

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