General

Which countries does Stutterheim ship to?
We offer free worldwide shipping. Please select the relevant store view from the top of our website, and you'll then be able to select your country as ...
Thu, 18 Oct, 2018 at 10:33 PM
Can I collect my order in store?
All orders must be sent to the delivery address as stipulated on your order form. We do not offer an in-store collection service. 
Thu, 18 Oct, 2018 at 10:33 PM
Do you ship to PO Boxes?
Unfortunately this is not possible as our carriers require a signature. Please provide a physical street address on your order form. 
Thu, 18 Oct, 2018 at 10:33 PM
Is my package insured?
All items are insured against theft and accidental damage whilst in transit from the Stutterheim warehouse to the shipping address. Once your items have bee...
Thu, 18 Oct, 2018 at 10:33 PM
Where will my order ship from?
Orders to the U.S.A. and Canada will be shipped from our U.S. warehouse. Orders to the rest of the world will ship from our Swedish warehouse. On occasion o...
Thu, 18 Oct, 2018 at 10:33 PM
How long does delivery take?
Most orders are delivered within 1-4 business days of being dispatched, however depending on where you live this could be up to 10 working days. Some destin...
Thu, 18 Oct, 2018 at 10:33 PM
When will my order be shipped?
We usually dispatch orders within 1-4 days however since some of our products are handmade in a small factory we might occasionally run out of a specific si...
Thu, 18 Oct, 2018 at 10:33 PM
Will I have to pay additional tax or import duties on my order?
Orders sent outside of the EU or the USA may be subject to additional duties at the discretion of the local customs agency. This is beyond our control and w...
Thu, 18 Oct, 2018 at 10:33 PM